DigitalOcean

Beginning at 09:36 UTC on August 3, some customers may experience intermittent errors when accessing the DigitalOcean Cloud Control Panel, including an "mTLS verification failed" message. Our engineering team is actively investigating. We apologise for the inconvenience this may have caused. We will provide another update as soon as more information is ava…

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3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

We are currently investigating this issue.

First response

First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

We are currently investigating this issue.

First response

First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

We have noticed ​​​​​​​network connectivity issues affecting some users connecting from India to resources in the NYC region. Based on our current investigation, users on Airtel and BSNL have reported increased latency, packet loss, or intermittent connectivity. We apologize for the inconvenience and will provide an update as soon as more information becomes…

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First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is currently investigating an issue where the llama-4-maverick model is unavailable. Users may experience HTTP 500 errors while using this model with Serverless Inference. We apologize for the inconvenience. Our Engineering team is working with high priority to resolve the issue. Thank you for your patience and understanding.

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First response after about 0 min

Progress

2 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

We are currently investigating this issue.

First response

First response after about 0 min

Progress

2 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is investigating an issue with attaching volume to the droplets in the NYC1, NYC3, SGP1, SYD1 and BLR1 regions. During this time you may experience an issue with attaching volume to the Droplet(s). We apologize for the inconvenience and will share an update once we have more information.

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First response after about 0 min

Progress

5 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

We are currently investigating an issue affecting outbound network traffic for Droplets in the BLR1 region. Customers may experience timeout errors or connectivity issues when attempting to reach external services. Our Engineering team is actively investigating the issue and working to identify the root cause. We will provide additional updates as soon as mo…

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First response after about 0 min

Progress

4 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is investigating an issue affecting Reserved IP routing in the TOR1 region. The issue is causing inbound and outbound traffic to and from Reserved IPs in TOR1 to fail. In the meantime, detaching and reassigning the Reserved IP to the Droplet may restore connectivity. We recommend trying this workaround if you are experiencing issues wit…

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First response after about 0 min

Progress

4 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

We are currently experiencing an issue where customers using the Gemma 4 model on our Serverless Inference and Dedicated Inference platforms may experience severe latency or request timeouts. Our engineering team has identified a backend configuration issue as the root cause, which is temporarily degrading performance. We are actively working on a fix to res…

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First response after about 0 min

Progress

5 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is investigating an issue affecting Kubernetes deployments in NYC1. Users may see intermittent DNS failures and NodeNotReady events from application workloads during this time. We apologize for the inconvenience, we'll share new information on this page as soon as it is available.

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First response after about 0 min

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3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is investigating reports of an incident affecting the Deepseek V4 Pro model in Serverless Inference and Agent Platform. Users may experience errors when attempting to use this model, specifically receiving error 429 messages. We apologize for the inconvenience and are working to resolve the issue as soon as possible. We will provide an u…

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First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team has implemented a fix to address the issue affecting Droplets in the NYC3 region. The issue, which began at 12:38 UTC, caused disruptions to customers attempting to perform actions on their Droplets in the NYC3 region. During this time, customers may also have experienced errors when trying to create Droplets in this region. We are act…

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First response after about 0 min

Progress

2 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our engineering team is investigating an issue affecting Managed Database Clusters. Currently, users may encounter delays when creating/scaling/forking and restoring Standard MySQL, Standard PostgreSQL, OpenSearch, Kafka, and Valkey clusters through the Cloud Control Panel or API. We apologize for the inconvenience and will provide further updates as soon a…

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First response after about 0 min

Progress

4 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

As of 06:39 UTC, our Engineering team is investigating reports of intermittent DNS lookup failures for Managed Database hostnames from Managed Kubernetes, primarily affecting connections from Managed Kubernetes to Managed Database hostnames. At this point, customers in the FRA1 region may experience intermittent connectivity issues. We apologize for the…

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First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is investigating an issue affecting Droplet resizes using the "Downscale Anytime" option. At this time users may find this option unavailable or unresponsive in the Cloud Control Panel. As a workaround, resizes can be performed via the API while we work to resolve this issue. We apologize for the inconvenience and will share an update…

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First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is currently investigating an issue where Agents are experiencing timeouts while retrieving data from Knowledge Bases. As a result, affected Agents may fail to retrieve data and return the following error: "Failed to retrieve data from Knowledge base(s) - timeout" Please be assured that we are treating this as a high-priority issue and…

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First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Between 00:00 UTC & 16:00 UTC today, our Engineering team identified an issue affecting backup operations on Droplets. During this period, backups scheduled within this window may not have been created and may appear as missing. Our team has taken necessary measures to resolve the issue, and we can confirm that the backup service has been restored and is n…

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First response after about 0 min

Progress

1 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team has mitigated an issue with Anthropic models. Previously, users may have encountered 400 errors when attempting to use any Anthropic model. Although the root cause of the issue is still being addressed by Anthropic, users should now be able to access and use Anthropic models again. We will continue to monitor the situation and provide u…

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First response after about 0 min

Progress

2 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is currently investigating an issue affecting the visibility of monitoring graphs within the Cloud Panel. During this period, users may notice missing or unavailable monitoring graphs for services such as Droplets(with DO agent installed), Load Balancers, Databases, etc. We apologize for the inconvenience caused. We'll update once we ha…

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First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

We are actively investigating an issue causing elevated HTTP 500 error rates for customers utilizing our Serverless/GenAI Inference API. Customer Impact: Customers making calls to the inference API—specifically targeting /v1/* endpoints—will experience intermittent HTTP 500 errors and failed requests.

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First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

We are currently facing issues with Gradient AI DeepSeek V4 Pro is returning HTTP 429 "Rate limit exceeded"

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First response after about 0 min

Progress

4 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is investigating an issue impacting our DNS API service. During this time, users may experience issues performing domain and DNS record management operations from the Control Panel and API, including creating, updating, or deleting DNS records. As a result, services that rely on DNS API operations, such as Let's Encrypt certificate provi…

First response

First response after about 0 min

Progress

5 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is currently investigating an issue with build failures on App Platform in multiple regions. Users may experience errors when attempting to build their applications, resulting in failed deployments. Our Engineering team is working to fix the issue and will share an update once we have more details. We apologize for the inconvenience th…

First response

First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our engineering team identified an issue impacting Cloud Firewall Product. During this time, users may notice HTTP 500 errors when updating firewalls. We apologize for the inconvenience and will share an update once more information is available.

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First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

We are currently investigating an issue with incorrect Cloud Firewall rules appearing on the cloud panel. Our engineering team is aware of the situation and actively working to identify the root cause. Since this is a user interface issue, users should not experience any problems with other services or networking. We apologize for the inconvenience and appr…

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First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is currently investigating an ongoing infrastructure issue in the NYC3 region affecting Block Storage Volumes at the storage layer. Users may experience degraded write performance and intermittent impact to services dependent on the affected storage infrastructure. We apologize for the inconvenience and will continue to provide updates…

First response

First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

As of the current time, our Engineering team is aware of an ongoing incident with our provider, Anthropic, that is impacting Serverless Inference. The outage is affecting all users attempting to use Sonnet 4.6 and Opus 4.7 models. According to Anthropic's status page (https://status.claude.com/incidents/8z7l5zcy0v3b), they are currently experiencing an outag…

First response

First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is investigating an issue affecting our DNS service. At this time, DNS resolution remains functional but any changes to DNS records are not being reflected at the edge. Additionally, customers may be unable to create new Let's Encrypt certificates at this time. Our engineering team is actively working to identify the root cause and resto…

First response

First response after about 0 min

Progress

4 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

We are currently investigating an issue affecting the GradientAI Agent Platform Playground. Users may see a “Something went wrong” error for all agent interactions in the Playground. Agent functionality through API endpoints remains unaffected. We are actively working to identify the cause and will provide an update as soon as more information is available.

First response

First response after about 0 min

Progress

5 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is investigating an issue affecting the ability to enable Two-Factor Authentication (2FA) and Google/GitHub authentication through the Control Panel. During this time, users may encounter errors while enabling these authentication methods and could also experience issues accessing teams with secure sign-in enabled. We apologize for the…

First response

First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is aware of an upstream outage with Let's Encrypt (see https://letsencrypt.status.io/) which impacts the following services: - Inability to create new Let's Encrypt certificates for Spaces, Load Balancers, and App Platform Custom Domains - Stuck or delayed creates/forks/restores on Mongo, PG, and MySQL databases. Please note that ope…

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First response after about 0 min

Progress

2 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

We are currently investigating an issue affecting multiple services in our NYC2 region. Our engineering team is aware of the situation and is working to identify the root cause and restore full connectivity as quickly as possible. Users with resources in the NYC2 region may experience issues with Droplet connectivity, API requests, or other services. We wi…

First response

First response after about 0 min

Progress

4 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Serverless inference customers are experiencing elevated 5xx errors, including “context canceled” responses. This may result in intermittent request failures. Our team is actively investigating and will provide updates as more information becomes available.

First response

First response after about 0 min

Progress

4 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

We are investigating an issue affecting some customers using DigitalOcean Serverless Inference with Anthropic models. Over the last two hours, impacted customers may have experienced intermittent request failures, including HTTP 429 responses, on some Anthropic model requests. Our engineering team is actively investigating the issue. We apologize for the inc…

First response

First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

As of 21:53 UTC, our Engineering team is investigating reports of increased internal errors for models Llama 3.3 70B, GPT OSS 120B, GPT OSS 20B, Qwen3 32B and Deepseek R1 70B hosted in the ATL1 region, impacting Serverless Inference. At this point, users with models hosted in ATL1 may experience intermittent errors when using Serverless Inference. We apologi…

First response

First response after about 0 min

Progress

2 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is currently investigating reports of build failures on App Platform. Users may experience errors when attempting to build their applications, resulting in failed deployments. Our Engineering team is working to fix the issue and will share an update once we have more information. We apologize for the inconvenience this issue may be ca…

First response

First response after about 0 min

Progress

4 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is currently investigating an issue impacting Managed Kubernetes UI across all regions. During this time, some users may experience the Kubernetes UI page not loading in DigitalOcean Onboarding. We apologize for the inconvenience and will share more information as soon as it's available.

First response

First response after about 0 min

Progress

4 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is currently investigating an issue affecting the Cloud Control Panel and API. During this time, API requests to create, destroy, or trigger events on droplets may not succeed. Additionally, the Droplets page in the Cloud Control Panel may not load properly, and users could experience issues while reviewing the droplet listing. We are a…

First response

First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is aware of a widespread, external issue affecting .co top-level domain (TLD). While this incident originates outside of DigitalOcean's infrastructure, you may experience errors when querying a .co domain, regardless of the DNS resolver being used. Our Engineers are actively deploying temporary backend mitigations to help minimize the i…

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First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

From 17:22 to 17:46 UTC, our Engineering team observed an issue impacting Spaces availability in the NYC3 region. During this time, customers may have encountered 500 errors and degraded performance while accessing Spaces buckets. The issue has now been fully resolved. If you continue to experience problems, please open a ticket with our support team from wi…

First response

First response after about 0 min

Progress

1 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is investigating an issue causing elevated error rates due to service instability and terminating open connections which causes some 500s. Some requests may fail while we work to resolve it. We apologize for the inconvenience and will share an update once we have more information.

First response

First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

From 16:07 to 16:50 UTC, Our Engineering team observed an issue with App Platform Deployments in all regions. During this time, App deployments of both new and existing apps would have been affected. Our team has fully resolved the issues as of 16:50 UTC. All new and existing App deployments should now be functioning as expected. If you continue to experien…

First response

First response after about 0 min

Progress

1 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our engineering team is investigating an issue impacting resize operations for Managed Databases. During this time, users may experience error when attempting to resize Managed Database via Cloud Control Panel and API in all regions. We apologize for the inconvenience and will share an update once we have more information.

First response

First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Subject: Droplet Availability in All Regions Our Engineering team has identifed an issue with Droplet creates in all regions. A root cause has been found, a fix has been put in place and we are currently monitoring the situation to ensure full resolution. Users should be able to create new Droplets at this time. We will continue to monitor and we will pos…

First response

First response after about 0 min

Progress

2 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team has resolved the control plane disruption that occurred from 17:06 to 17:18 UTC. During this time, users may have experienced intermittent issues with managing their resources through the Cloud Control Panel or DigitalOcean API. The root cause of the disruption was identified and addressed, and all services are now operating normally.…

First response

First response after about 0 min

Progress

1 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Serverless inference for alibaba-qwen3-32b (Qwen 3 32B) in tor1 is experiencing high error rates starting at 10:46 UTC.

First response

First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our Engineering team is investigating an issue with Serverless inference. At this time, users may experience high error rates for open source models (llama 3.3 70b). We apologize for the inconvenience and will share an update once we have more information.

First response

First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

Our engineers are currently investigating an issue impacting new App Platform deployments using Dedicated Egress IP in FRA1 region. During this time, some users may experience delay when creating new App Platform apps or deploying existing apps. Existing apps are not affected and should continue to function normally. We apologize for any inconvenience, and w…

First response

First response after about 0 min

Progress

3 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source

We are currently investigating issue affecting the accessibility of agents and services on the Gradient AI Platform. Users may experience failures or unresponsiveness when attempting to use these features. Our engineering team is actively working to identify the root cause and restore full functionality. We apologize for the inconvenience and will share an u…

First response

First response after about 0 min

Progress

5 public update(s)

Data impact

Unknown

Compensation & remedy

Not mentioned by source