Problems with Cloud Block Storage etc. detected in Seoul
6h 32m21 Apr 2026, 12:38
Dear customer: Tencent Cloud detected some abnormal CVM problems in Seoul Zone 2. We have launched an emergency plan and are investigating and repairing problems. We will expect to provide the next progress update in 30 minutes. If you have any questions, please feel free to contact us.
- Progress
- 5 public update(s)
Remediation: We are pleased to inform you that the cooling system at the affected data center has been fully repaired and all equipment has been successfully powered back on. All services have now been fully restored. We recommend that you verify your business operations at your earliest convenience. Should you have any questions…
1 evidence source(s)Official record 1