ZgoCloud（ZgoVPS）

We will not refund under the following circumstances : - Multiple refunds from the same account, each account can only be refunded twice - Traffic usage exceeding 10G - Receiving services transferred from other customers…

We will not refund under the following circumstances : - Multiple refunds from the same account, each account can only be refunded twice - Traffic usage exceeding 10G - Receiving services transferred from other customers…

After purchasing Zgocloud services, if the IP is found to be blocked, you can apply for a replacement within three hours of purchase. After three hours, the IP is deemed to be problem-free and this agreement is accepted.

You may change IP once per month, each VPS can apply for IP change a maximum of 3 times, we charge $6 or $10(ISP IPs) for each case, and only IPv4 is applicable for change.

Zgocloud offers service transfer with a service fee of $5. There will be no refunds available after the service transfer. Zgocloud does not offer region migration.

Your use of the service is at your sole risk. ZgoCloud is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropria…

If the customer terminates the agreement before the end of the billing cycle, and the service agreement specifies periodic fees, the customer must pay the entire billing cycle fee and is not entitled to a refund.

CPU cores on KVM VPS are shared among multiple VPSs. If your VPS consistently utilizes one full core or more, impacting the performance of other client servers sharing the same host node, we may request you to reduce you…