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Civo

18 VPS/cloud fixed plan(s).

Incident-record rating 25 collected incident(s) in 365 days; coverage may be incomplete
Civo websiteAll providers

VPS / cloud plans

Civo VPS plans

Search with multiple conditions
Plan Monthly equivalent (USD) Current plan charge CPU / memory Storage Transfer / bandwidth Location / route Action
Standard · xSmallUnknown $5.43 / mo About $5.43Original US$5.43 / 1 month 1 vCPU · CPU allocation unknown1 GB · Virtual machine / VPS 25 GBNVME UnlimitedPort unknown Unknown Product page
Standard · SmallUnknown $10.86 / mo About $10.86Original US$10.86 / 1 month 1 vCPU · CPU allocation unknown2 GB · Virtual machine / VPS 25 GBNVME UnlimitedPort unknown Unknown Product page
Standard · MediumUnknown Est. $21.73 / mo About $0.03Original US$0.0298 / 1 hour 2 vCPU · CPU allocation unknown4 GB · Virtual machine / VPS 50 GBNVME UnlimitedPort unknown Unknown Product page
Standard · LargeUnknown $43.45 / mo About $43.45Original US$43.45 / 1 month 4 vCPU · CPU allocation unknown8 GB · Virtual machine / VPS 100 GBNVME UnlimitedPort unknown Unknown Product page
Standard · Extra LargeUnknown Est. $86.91 / mo About $0.12Original US$0.119 / 1 hour 6 vCPU · CPU allocation unknown16 GB · Virtual machine / VPS 150 GBNVME UnlimitedPort unknown Unknown Product page
Standard · 2X LargeUnknown Est. $173.81 / mo About $0.24Original US$0.2381 / 1 hour 8 vCPU · CPU allocation unknown32 GB · Virtual machine / VPS 200 GBNVME UnlimitedPort unknown Unknown Product page
CPU Optimized · SmallUnknown $128.00 / mo About $128.00Original US$128 / 1 month 8 vCPU · CPU allocation unknown16 GB · Virtual machine / VPS 60 GBNVME UnlimitedPort unknown Unknown Product page
CPU Optimized · MediumUnknown $256.00 / mo About $256.00Original US$256 / 1 month 16 vCPU · CPU allocation unknown32 GB · Virtual machine / VPS 80 GBNVME UnlimitedPort unknown Unknown Product page
CPU Optimized · LargeUnknown $512.00 / mo About $512.00Original US$512 / 1 month 32 vCPU · CPU allocation unknown64 GB · Virtual machine / VPS 200 GBNVME UnlimitedPort unknown Unknown Product page
CPU Optimized · Extra LargeUnknown $1,024.00 / mo About $1,024.00Original US$1,024 / 1 month 64 vCPU · CPU allocation unknown128 GB · Virtual machine / VPS 200 GBNVME UnlimitedPort unknown Unknown Product page
Performance · SmallUnknown $86.91 / mo About $86.91Original US$86.91 / 1 month 4 vCPU · CPU allocation unknown16 GB · Virtual machine / VPS 100 GBNVME UnlimitedPort unknown Unknown Product page
Performance · MediumUnknown $173.81 / mo About $173.81Original US$173.81 / 1 month 8 vCPU · CPU allocation unknown32 GB · Virtual machine / VPS 150 GBNVME UnlimitedPort unknown Unknown Product page
Performance · LargeUnknown $347.62 / mo About $347.62Original US$347.62 / 1 month 16 vCPU · CPU allocation unknown64 GB · Virtual machine / VPS 200 GBNVME UnlimitedPort unknown Unknown Product page
Performance · Extra LargeUnknown $695.24 / mo About $695.24Original US$695.24 / 1 month 32 vCPU · CPU allocation unknown128 GB · Virtual machine / VPS 250 GBNVME UnlimitedPort unknown Unknown Product page
RAM Optimized · SmallUnknown $78.21 / mo About $78.21Original US$78.21 / 1 month 2 vCPU · CPU allocation unknown16 GB · Virtual machine / VPS 60 GBNVME UnlimitedPort unknown Unknown Product page
RAM Optimized · MediumUnknown $156.43 / mo About $156.43Original US$156.43 / 1 month 4 vCPU · CPU allocation unknown32 GB · Virtual machine / VPS 80 GBNVME UnlimitedPort unknown Unknown Product page
RAM Optimized · LargeUnknown Est. $312.86 / mo About $0.43Original US$0.4286 / 1 hour 8 vCPU · CPU allocation unknown64 GB · Virtual machine / VPS 120 GBNVME UnlimitedPort unknown Unknown Product page
RAM Optimized · Extra LargeUnknown $625.71 / mo About $625.71Original US$625.71 / 1 month 16 vCPU · CPU allocation unknown128 GB · Virtual machine / VPS 180 GBNVME UnlimitedPort unknown Unknown Product page
$5.43 / moPlan charge about $5.43Original US$5.43 / 1 month
Product page
CPU1 vCPU · CPU allocation unknownMemory1 GBStorage25 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
$10.86 / moPlan charge about $10.86Original US$10.86 / 1 month
Product page
CPU1 vCPU · CPU allocation unknownMemory2 GBStorage25 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
Est. $21.73 / moPlan charge about $0.03Original US$0.0298 / 1 hour
Product page
CPU2 vCPU · CPU allocation unknownMemory4 GBStorage50 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
$43.45 / moPlan charge about $43.45Original US$43.45 / 1 month
Product page
CPU4 vCPU · CPU allocation unknownMemory8 GBStorage100 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
Est. $86.91 / moPlan charge about $0.12Original US$0.119 / 1 hour
Product page
CPU6 vCPU · CPU allocation unknownMemory16 GBStorage150 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
Est. $173.81 / moPlan charge about $0.24Original US$0.2381 / 1 hour
Product page
CPU8 vCPU · CPU allocation unknownMemory32 GBStorage200 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
$128.00 / moPlan charge about $128.00Original US$128 / 1 month
Product page
CPU8 vCPU · CPU allocation unknownMemory16 GBStorage60 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
$256.00 / moPlan charge about $256.00Original US$256 / 1 month
Product page
CPU16 vCPU · CPU allocation unknownMemory32 GBStorage80 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
$512.00 / moPlan charge about $512.00Original US$512 / 1 month
Product page
CPU32 vCPU · CPU allocation unknownMemory64 GBStorage200 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
$1,024.00 / moPlan charge about $1,024.00Original US$1,024 / 1 month
Product page
CPU64 vCPU · CPU allocation unknownMemory128 GBStorage200 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
$86.91 / moPlan charge about $86.91Original US$86.91 / 1 month
Product page
CPU4 vCPU · CPU allocation unknownMemory16 GBStorage100 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
$173.81 / moPlan charge about $173.81Original US$173.81 / 1 month
Product page
CPU8 vCPU · CPU allocation unknownMemory32 GBStorage150 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
$347.62 / moPlan charge about $347.62Original US$347.62 / 1 month
Product page
CPU16 vCPU · CPU allocation unknownMemory64 GBStorage200 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
$695.24 / moPlan charge about $695.24Original US$695.24 / 1 month
Product page
CPU32 vCPU · CPU allocation unknownMemory128 GBStorage250 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
$78.21 / moPlan charge about $78.21Original US$78.21 / 1 month
Product page
CPU2 vCPU · CPU allocation unknownMemory16 GBStorage60 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
$156.43 / moPlan charge about $156.43Original US$156.43 / 1 month
Product page
CPU4 vCPU · CPU allocation unknownMemory32 GBStorage80 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
Est. $312.86 / moPlan charge about $0.43Original US$0.4286 / 1 hour
Product page
CPU8 vCPU · CPU allocation unknownMemory64 GBStorage120 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
$625.71 / moPlan charge about $625.71Original US$625.71 / 1 month
Product page
CPU16 vCPU · CPU allocation unknownMemory128 GBStorage180 GB · NVMETransfer / bandwidthUnlimited · Port unknown
Unknown
Unknown
Buying notesRefund, backup and usage limits · 7
Other policyWritten request; refund decided case by case
If approved, refunded within 14 calendar days; this is not a 14-day eligibility window

Any request for a refund must be made in writing to Civo at accounts@civo.com and will be considered on a case by case basis. If applicable, Civo will refund You within fourteen (14) calender days.

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Other policyBilled monthly in arrears
Invoices are generally due within 30 days, except credit-card payments

You shall pay the full amount to Civo in US Dollars monthly in arrears or any currency set out in any applicable purchase order within thirty (30) days of an undisputed invoice, unless You are paying the Fees by credit c…

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Other policyCustomer is responsible for taxes
Taxes and government charges on the purchase or sale of services

You shall be responsible for the collection, remittance and payment of all taxes, charges, levies, assessments and other fees of any kind imposed by government or other authority in respect of the purchase or sale of the…

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SLA99.95%
All Civo public and private cloud services

All services available from the CIVO public and private cloud 99.95%

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SLA remedy10%–100% account credit
10% credit at 99%–99.95%; 40% at 95%–99%; 100% below 95% monthly uptime

99.0% to < 99.95% 10% 95.0% to < 99.0% 40% < 95.0% 100%

View source
SLA remedyClaim within 30 days of the outage
Requires outage notice, SLA credit form, server logs, and a support ticket

To receive any Financial Credit, the BUYER must notify CIVO within 30 days from the date of an outage that qualifies for credit. Notification must be done through CIVO's SLA Financial Credit Request form, which must incl…

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SLA remedy100% affected-resource credit
Capped at the affected month; issued within 30 days after approval, future invoices only, expires after 12 months

The maximum financial credit issued for any outages will not exceed 100% of the Fees due for the affected billing month. Credits will be provided as monetary discounts applicable to future invoices for any of CIVO's serv…

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Incident history

What happened, and how it was handled

Review public incidents by year, then their impact, handling and compensation. Grey blank cells mean insufficient data, not confirmed uptime.

Public coverage: Current public index on the official status site; oldest record in this batch 8 Oct 2024, 14:34

Service-status record

Each cell represents one day. Incident dates link below. Days without a recorded public incident are shown as normal.

16 public incident(s) recorded in 2026

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Normal / no incident recorded MMaintenance !Degradation / partial outage ×Major incident ?Severity not classified

July 2026

Network incidentResolved

Degraded storage and network performance in LON1

20h 5m28 Jul 2026, 18:55

We are investigating reports of degraded storage and network performance in the London (LON1) region. Customers may experience increased latency or reduced throughput when accessing volumes and network services in this region. Our engineering team is actively investigating and we will provide further updates as more information becomes available.

Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source

Remediation: Storage and network performance in the London (LON1) region has returned to normal levels and the fix has held under monitoring. This incident is now resolved. Thank you for your patience.

OutageResolved

Service disruption PHX1

34 min17 Jul 2026, 02:05

We are aware of an outage affecting the Phoenix (PHX1) region. We have identified the root cause and are actively working on a fix. Further updates will be posted here as work progresses.

Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source

Remediation: Services in the Phoenix (PHX1) region have been fully restored and the fix has held under monitoring. This incident is now resolved. Thank you for your patience.

OutageResolved

Service disruption in FRA1

34h 17m1 Jul 2026, 03:57

We are aware of an issue impacting some compute instances and Kubernetes cluster instances in the FRA1 region. Our engineering team is actively investigating and we are working to restore service as soon as possible. We will provide further updates as more information becomes available.

Progress
6 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source

Remediation: This incident is now resolved. Service was restored at approximately 21:58 UTC on 1 July 2026. Our engineering team has monitored throughout the night and confirmed that compute and Kubernetes cluster instance services in the FRA1 region are operating normally. This incident is now closed. We apologise for the disrupti…

June 2026

DegradationResolved

Storage and compute instability in FRA1

4h 37m30 Jun 2026, 17:45

We are investigating storage and compute instability in the FRA1 region. Some customer instances and volumes may be experiencing degraded performance or be unavailable. Our engineering team is actively investigating the cause and we will provide further updates as more information becomes available.

Progress
4 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source

Remediation: This incident is now resolved. Storage and compute services in the FRA1 region are operating normally.

UnclassifiedResolved

Civo dashboard & API issues accessing NYC1

1h 50m26 Jun 2026, 12:00

We are aware of issues accessing the Civo dashboard and API with error pages occurring for some users accessing their NYC1 resources. We are investigating the cause.

Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source

Remediation: The issue is now resolved.

MaintenanceResolved

Scheduled Emergency Maintenance in PHX1

172h24 Jun 2026, 17:00

We will be carrying out emergency maintenance across the Phoenix (PHX1) region between 24 June and 8 July 2026 to improve platform stability and reliability. All disruptive work will be performed out of hours (overnight, region local time), and disruption will be kept to a minimum. Instances and clusters should not be impacted. Router and load balancer servi…

Progress
2 public update(s)
Data impact
No data loss reported by source
Compensation & remedy
Not mentioned by source

Remediation: This maintenance is now complete. All planned work across the Phoenix (PHX1) region has finished — ahead of the scheduled window — with no data loss and no impact to persistent storage, running instances, or clusters. Thank you for your patience.

April 2026

MaintenanceResolved

Planned Maintenance in FRA1

213h 30m13 Apr 2026, 08:00

We will be performing scheduled maintenance in the FRA1 region starting the week of 13 April 2026, with a duration of approximately two weeks. Compute instances and Kubernetes nodes will be live migrated with no expected downtime. A small number of other services may experience brief interruptions of a few seconds as they are restarted. No action is required…

Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source

Remediation: This scheduled maintenance is now complete. All FRA1 compute nodes have been successfully upgraded with no customer-impacting issues. Thank you for your patience.

March 2026

UnclassifiedResolved

API actions to workloads disrupted in FRA1

1h 24m24 Mar 2026, 15:07

We are aware of an issue affecting API actions to workloads in the FRA1 region. Our engineering team is actively investigating and we will provide updates as more information becomes available.

Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source

Remediation: The issue affecting API actions to workloads in the FRA1 region has been resolved. All services have returned to normal operation.

OutageResolved

Partial GPU outage in LON1

24h 20m14 Mar 2026, 16:40

We are aware of an issue affecting some GPU compute instances (B200 nodes) in the LON1 region. Our team is actively investigating and working with the data centre provider to restore service. We will provide further updates as more information becomes available.

Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source

Remediation: All services have been restored and are stable. The issue is now resolved.

February 2026

OutageResolved

Service disruption in FRA1

42h 48m24 Feb 2026, 23:12

A subset of customer instances and volumes are being impacted on the FRA1 region, this is preventing these instances from starting and volumes being attached to them. We are currently working on resolving these.

Progress
7 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source

Remediation: This incident is now resolved. The root causes have been identified and fixes have been deployed to the FRA1 region. All services are operating normally and we continue to monitor.