Network incidentResolved
Routing issue in our Europe backbone
7 min1 Aug 2026, 19:20
There was a routing issue in our Europe backbone. This caused brief routing loops and packet loss.
We apologize for the inconvenience. Thank you for your understanding.
- First response
- First response after about 21 min
- Progress
- 2 public update(s)
- Data impact
- Unknown
- Compensation & remedy
- Not mentioned by source
Remediation: The issue has been resolved.
DegradationResolved
Object Storage in location fsn1 degraded
1h 56m1 Aug 2026, 17:05
Object Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.
- First response
- First response after about 0 min
- Progress
- 4 public update(s)
- Data impact
- Unknown
- Compensation & remedy
- Not mentioned by source
Remediation: The problem is fixed.
DegradationResolved
Temporary disruptions in traffic distribution across our authoritative DNS servers
1h 35m30 Jul 2026, 19:25
For a brief period, there were disruptions in traffic distribution across our authoritative DNS servers.
Some DNS queries were not resolved within the expected response time, which could temporarily result in higher latency or failed DNS lookups.
The root cause has been identified and the affected components are fully operational again.
- First response
- First response after about 2h 9m
- Progress
- 1 public update(s)
- Data impact
- Unknown
- Compensation & remedy
- Not mentioned by source
Cause: For a brief period, there were disruptions in traffic distribution across our authoritative DNS servers.
Some DNS queries were not resolved within the expected response time, which could temporarily result in higher latency or failed DNS lookups.
The root cause has been identified and the affected components are f…
Remediation: For a brief period, there were disruptions in traffic distribution across our authoritative DNS servers.
Some DNS queries were not resolved within the expected response time, which could temporarily result in higher latency or failed DNS lookups.
The root cause has been identified and the affected components are f…
We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf9. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
- First response
- First response after about 1 min
- Progress
- 2 public update(s)
- Data impact
- Unknown
- Compensation & remedy
- Not mentioned by source
Remediation: All host systems are fully accessible again, network components are fully available, and redundancy has been completely restored. The situation will continue to be monitored on an ongoing basis.
We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf97. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
- First response
- First response after about 0 min
- Progress
- 2 public update(s)
- Data impact
- Unknown
- Compensation & remedy
- Not mentioned by source
Remediation: All host systems are fully accessible again, network components are fully available, and redundancy has been completely restored. The situation will continue to be monitored on an ongoing basis.
MaintenanceResolved
Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - ASH
14 min29 Jul 2026, 13:00
In the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com) in the region ASH, which may briefly lead to system updates being interrupted in that region.
- First notice
- Announced 135h 48m in advance
- Progress
- 3 public update(s)
- Data impact
- Unknown
- Compensation & remedy
- Not mentioned by source
Remediation: We have successfully completed the maintenance work. Thank you for your understanding.
MaintenanceResolved
Maintenance at backbone connection between Frankfurt - Helsinki
9h 59m29 Jul 2026, 05:00
In the above-mentioned period, maintenance will be performed at the backbone connection between Frankfurt - Helsinki. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your understanding.
- First notice
- Announced 661h 22m in advance
- Progress
- 2 public update(s)
- Data impact
- Unknown
- Compensation & remedy
- Not mentioned by source
Remediation: Maintenance work has been completed successfully. Thank you for your understanding.
OutageResolved
Cloud Resource Creation Delay
1h 20m28 Jul 2026, 16:09
Currently there is a delay in creating or modifying resources in the Hetzner Cloud.
- First response
- First response after about 0 min
- Progress
- 2 public update(s)
- Data impact
- Unknown
- Compensation & remedy
- Not mentioned by source
Remediation: The problem is fixed and creating and modifying resources works as usual.
OutageResolved
Cloud Leaf fault hel1-cloud1-leaf16
1h 23m28 Jul 2026, 13:16
We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf16. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
- First response
- First response after about 0 min
- Progress
- 3 public update(s)
- Data impact
- Unknown
- Compensation & remedy
- Not mentioned by source
Remediation: Both components are now fully operational; redundancy has been fully restored.
We are currently experiencing a fault on our cloud leaf fsn1-cloud2-leaf17. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
- First response
- First response after about 1 min
- Progress
- 2 public update(s)
- Data impact
- Unknown
- Compensation & remedy
- Not mentioned by source
Remediation: The issue has been resolved. We are continuing to monitor the system.