Maintenance work on the webmail system (webmail.your-server.de)
5 min4 Aug 2026, 04:00
Due to maintenance work, our webmail system will be unavailable during this specified time period.
This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web hosting packages.
As an alternative during this time, you can access your emails via an email client. You can set up an email client as follows:…
Progress
2 public update(s)
Cause: Due to maintenance work, our webmail system will be unavailable during this specified time period.
This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web hosting packages.
As an alternative during this time, you can access your emails via an email client. You…
Remediation: We have successfully completed the maintenance work.
Thank you for your understanding.
There was a routing issue in our Europe backbone. This caused brief routing loops and packet loss.
We apologize for the inconvenience. Thank you for your understanding.
Temporary disruptions in traffic distribution across our authoritative DNS servers
1h 35m30 Jul 2026, 19:25
For a brief period, there were disruptions in traffic distribution across our authoritative DNS servers.
Some DNS queries were not resolved within the expected response time, which could temporarily result in higher latency or failed DNS lookups.
The root cause has been identified and the affected components are fully operational again.
Progress
1 public update(s)
Remediation: For a brief period, there were disruptions in traffic distribution across our authoritative DNS servers.
Some DNS queries were not resolved within the expected response time, which could temporarily result in higher latency or failed DNS lookups.
The root cause has been identified and the affected components are f…
We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf9. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Progress
2 public update(s)
Remediation: All host systems are fully accessible again, network components are fully available, and redundancy has been completely restored. The situation will continue to be monitored on an ongoing basis.
We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf97. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Progress
2 public update(s)
Remediation: All host systems are fully accessible again, network components are fully available, and redundancy has been completely restored. The situation will continue to be monitored on an ongoing basis.
Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - ASH
14 min29 Jul 2026, 13:00
In the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com) in the region ASH, which may briefly lead to system updates being interrupted in that region.
Progress
3 public update(s)
Remediation: We have successfully completed the maintenance work. Thank you for your understanding.
Maintenance at backbone connection between Frankfurt - Helsinki
9h 59m29 Jul 2026, 05:00
In the above-mentioned period, maintenance will be performed at the backbone connection between Frankfurt - Helsinki. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your understanding.
Progress
2 public update(s)
Remediation: Maintenance work has been completed successfully. Thank you for your understanding.
We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf16. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Progress
3 public update(s)
Remediation: Both components are now fully operational; redundancy has been fully restored.
We are currently experiencing a fault on our cloud leaf fsn1-cloud2-leaf17. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Progress
2 public update(s)
Remediation: The issue has been resolved. We are continuing to monitor the system.