RoseHosting

Incident history

23 records

August 2026

MaintenanceResolved

Billing system maintenance

3h 39m3 Aug 2026, 16:50

We are doing maintenance on our billing system and client area. During this outage our billing system will be unavailable. Our ticket support will also be unavailable for the duration of the maintenance. For emergency support please use the live chat on our website.

Progress
2 public update(s)

Remediation: Maintenance has been completed.

1 evidence source(s)Official record 1

March 2026

MaintenanceResolved

Upstream network routing instability

35 min2 Mar 2026, 11:09

We are currently experiencing an upstream network routing instability and degraded performance. We are working on identifying and resolving the issue. We are expecting a final solution very soon.

Progress
2 public update(s)

Cause: We have isolated and identified the exact reason for the network packet loss and the degraded performance. This should not happen again. Over the next few days/weeks we will prepare a number of steps that when implemented will prevent this from happening again. It may take one or two scheduled maintenance windows with…

Remediation: We have isolated and identified the exact reason for the network packet loss and the degraded performance. This should not happen again. Over the next few days/weeks we will prepare a number of steps that when implemented will prevent this from happening again. It may take one or two scheduled maintenance windows with…

1 evidence source(s)Official record 1
Network incidentResolved

Upstream network routing instability

2h 38m1 Mar 2026, 21:28

We are currently experiencing an upstream network routing instability and partial outage. We are working on identifying and resolving the issue.

Progress
3 public update(s)

Remediation: Closing this issue as fully resolved.

1 evidence source(s)Official record 1

February 2026

Network incidentResolved

Upstream network routing instability

1h 50m23 Feb 2026, 03:31

We are currently experiencing an upstream network routing instability and partial outage. We are working on identifying and resolving the issue.

Progress
3 public update(s)

Remediation: Closing this issue as fully resolved.

1 evidence source(s)Official record 1

October 2025

Network incidentResolved

Network upstream outage

29 min20 Oct 2025, 15:29

It appears this is a part of a larger internet outage across the United States. At this moment we are monitoring the situation. For more reference please see: https://downdetector.com/

Progress
3 public update(s)
1 evidence source(s)Official record 1
Network incidentResolved

We are currently experiencing network issues. We are working to investigate this issue as soon as possible.

1h 25m20 Oct 2025, 15:11

We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Progress
3 public update(s)

Remediation: The situation has been stable for the past hour so we are setting this issue to resolved.

1 evidence source(s)Official record 1

July 2025

Network incidentResolved

Network upstream outage

7 min18 Jul 2025, 02:57

We are currently experiencing network issues with edge and upstream. We are working to investigate this issue.

Progress
2 public update(s)

Remediation: It was a minor issue with a network configuration which has already been fixed.

1 evidence source(s)Official record 1

January 2025

OutageResolved

Live Chat is currently unavailable

16h 26m7 Jan 2025, 03:26

We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Progress
4 public update(s)
1 evidence source(s)Official record 1

January 2024

Network incidentResolved

DNS performance issue

5h 17m27 Jan 2024, 19:59

We are aware of performance issues on some of our DNS servers. We are working on investigating and resolving this issue.

Progress
4 public update(s)

Remediation: We are closing this issue as resolved.

1 evidence source(s)Official record 1
Network incidentResolved

Network upstream outage

5h 21m21 Jan 2024, 00:46

We are currently experiencing network issues. We are working to investigate this issue.

Progress
5 public update(s)

Remediation: We are continuing the monitoring but we are closing this issue as resolved at this time.

1 evidence source(s)Official record 1