Actual payment terms, totals, setup fees and minimum terms are shown. Monthly averages compare recurring charges only and exclude one-time fees. Filtering and sorting happen locally.
5 of 5 plansPrices are compared within the same currency; no currency conversion is applied.
US$2 / 1 month Regional price: US market No setup fee 12-month minimum term Introductory price Introductory rate for the first 3 month(s) Renews at US$5 / same term
US$4 / 1 month Regional price: US market No setup fee 12-month minimum term Introductory price Introductory rate for the first 3 month(s) Renews at US$11 / same term
US$6 / 1 month Regional price: US market No setup fee 12-month minimum term Introductory price Introductory rate for the first 3 month(s) Renews at US$21 / same term
US$11 / 1 month Regional price: US market No setup fee 12-month minimum term Introductory price Introductory rate for the first 3 month(s) Renews at US$44 / same term
US$18 / 1 month Regional price: US market No setup fee 12-month minimum term Introductory price Introductory rate for the first 3 month(s) Renews at US$68 / same term
Monthly average US$18
12 vCPU
24 GB
720 GB NVME
Unlimited 1000 Mbps
Unknown
US market
IPv4 × 1 IPv6 /80
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Purchase & usage policies
Check refunds, backups and usage limits before buying
Only facts explicitly extracted from official terms are shown. Missing fields remain unknown; no promises are added on a provider's behalf.
Official terms are not connected for this provider yet
This does not mean there are no restrictions or that a use case is allowed by default. Check the provider's latest terms before ordering.
Incident & remedy evidence
What happened, and how it was handled
Incident count, response speed, remediation and compensation are recorded separately; one incident is not converted directly into a provider score.
Coverage: Latest 50 records from the official API; oldest record in this batch 4 Nov 2025, 18:11
UnclassifiedResolved
Incident Report
2h 7m24 Jul 2026, 15:59
Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Cause: Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.
Remediation: The issue has been resolved.
UnclassifiedResolved
Access to Online Store may not be possible
34 min22 Jul 2026, 23:13
Some customers may be experiencing issues when accessing the Online Store.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
Security incidentMonitoring
Important: Wordpress security vulnerability
Duration unknown21 Jul 2026, 01:21
On July 17, the "wp2shell" security vulnerability became known in the popular CMS WordPress. This vulnerability potentially allows attackers to inject malicious code into affected web spaces.
WordPress versions 6.8 and newer are affected. The WordPress team has released new packages—versions 6.8.6, 6.9.5, 7.0.2, and 7.1 beta 2—in which the security vulnera…
First response
First response after about 0 min
Progress
4 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: On July 17, the "wp2shell" security vulnerability became known in the popular CMS WordPress. This vulnerability potentially allows attackers to inject malicious code into affected web spaces.
WordPress versions 6.8 and newer are affected. The WordPress team has released new packages—versions 6.8.6, 6.9.5, 7.0.2, and…
UnclassifiedResolved
WordPress Accessibility Issues
3h13 Jul 2026, 18:09
Some customers may be experiencing issues accessing their websites.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
MyWebsite Editor and Live Sites Accessibility Issues
1h 19m11 Jul 2026, 19:24
Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Access to Cloud Panel may not be possible
4h 27m10 Jul 2026, 07:24
Some customers may be experiencing issues accessing their Cloud Panel.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Disruption in Cloud Servers
37h 52m7 Jul 2026, 03:36
We are currently experiencing a technical disruption that may prevent some customers from successfully rebooting their VPS.
First response
First response after about 0 min
Progress
5 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Unable to update payment method
1h1 Jul 2026, 06:33
Some customers may experience issues when updating their payment method in Control Panel. We apologize for any inconvenience this may cause you.
First response
First response after about 0 min
Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Some websites may be inaccessible
25h 8m30 Jun 2026, 23:07
Some customers may be experiencing issues accessing their websites.
First response
First response after about 0 min
Progress
4 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Technical Issues With IONOS Services
43 min17 Jun 2026, 21:54
Some customers may experience issues while using their MyWebsite Now.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Disruption in some Control Panel sections
1h 34m16 Jun 2026, 19:41
During this time, configurations in some areas of your control panel may be limited.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: This incident has been resolved.
UnclassifiedResolved
Email & Office is inaccessible in the Control Panel
1h 7m11 Jun 2026, 02:29
Access to certain areas of the Email & Office section in the Control Panel may be temporarily restricted.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: This incident has been resolved.
UnclassifiedResolved
Some websites are inaccessible
1h 38m10 Jun 2026, 20:16
Some customers may be experiencing issues accessing their websites.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: This incident has been resolved.
UnclassifiedResolved
Disruption in Cloud Servers
59 min9 Jun 2026, 19:08
Some customers may be experiencing issues accessing their Cloud Panel.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
WordPress Accessibility Issues
19h 20m8 May 2026, 05:16
Some customers may face issues while using their Wordpress Hosting.
First response
First response after about 0 min
Progress
9 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Cause: Our team is continuing to work on this issue. Our apologies for the inconvenience caused.
Remediation: The issue has been resolved.
UnclassifiedResolved
Sending emails may not be possible for some customers
5h 34m6 May 2026, 02:22
Some customers may be experiencing issues sending E-mails.
First response
First response after about 0 min
Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Limited functionality of Support Tools
15 min5 May 2026, 17:59
Due to a technical issue with our Support Tools, queries are processed late and some of the actions you request from our agents may not be performed at that time. Additionally, our Customer Service is not able to answer all questions related to your account.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Cause: Due to a technical issue with our Support Tools, queries are processed late and some of the actions you request from our agents may not be performed at that time. Additionally, our Customer Service is not able to answer all questions related to your account.
Remediation: The issue has been resolved.
UnclassifiedResolved
Disruption in VPS
26h 2m4 May 2026, 21:14
Due to a technical disruption, some customers may face issues with their VPS.
First response
First response after about 0 min
Progress
5 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Cause: Due to a technical disruption, some customers may face issues with their VPS.
Remediation: The issue has been resolved.
UnclassifiedResolved
Disruption in some Control Panel sections
27 min30 Apr 2026, 00:49
During this time, configurations in some areas of your control panel may be limited.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
Network incidentResolved
VPS Network Connectivity Issue
1h 23m29 Apr 2026, 04:26
We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Disruption in Cloud Servers
31 min24 Apr 2026, 08:20
Due to a technical disruption, some customers may face issues with their Cloud Server.
First response
First response after about 0 min
Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Cause: Due to a technical disruption, some customers may face issues with their Cloud Server.
Remediation: The issue has been resolved.
Network incidentResolved
VPS Network Connectivity Issue
43 min19 Apr 2026, 10:49
We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Network incidentResolved
VPS Network Connectivity Issue
1h 30m19 Apr 2026, 00:03
We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
UnclassifiedResolved
Access to Cloud Panel may not be possible
4h 14m16 Apr 2026, 17:34
Some customers may be experiencing issues accessing their Cloud Panel.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Disruption in Cloud Servers
2h 35m7 Apr 2026, 09:32
Due to a technical disruption, some customers may face issues with their Cloud Server.
First response
First response after about 0 min
Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Cause: Due to a technical disruption, some customers may face issues with their Cloud Server.
Remediation: The issue has been resolved.
UnclassifiedResolved
Disruption in Cloud Servers
58 min7 Apr 2026, 07:25
Due to a technical disruption, some customers may face issues with their Cloud Server.
First response
First response after about 0 min
Progress
5 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Cause: Due to a technical disruption, some customers may face issues with their Cloud Server.
Remediation: The issue has been resolved.
UnclassifiedResolved
Some websites may be inaccessible
25 min1 Apr 2026, 16:13
Some customers may be experiencing issues accessing their websites.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Order Delay
3h 1m10 Mar 2026, 02:50
Due to a technical disruption, recent purchases of products may be delayed during setup.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Cause: Due to a technical disruption, recent purchases of products may be delayed during setup.
Remediation: This incident has been resolved.
UnclassifiedResolved
Email address creation may not be possible
3h 45m6 Mar 2026, 01:58
Some customers may be experiencing issues creating email address
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Disruption in logging into the Webmail
19 min25 Feb 2026, 04:53
We have received reports that some customers may be experiencing issues when attempting to log in to Webmail.
In the meantime, you may access your emails in an email program or email app on mobile devices.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Limited functionality of product SSL.
5h 2m7 Feb 2026, 23:14
Some customers may face issues when setting up their SSL.
First response
First response after about 0 min
Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Disruption in some Control Panel sections
16 min6 Feb 2026, 20:09
During this time, configurations in some areas of your control panel may be limited.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
UnclassifiedResolved
Disruption in logging into the Control Panel
41 min4 Feb 2026, 21:42
Currently, some customers may not be able to log in to the Control Panel
First response
First response after about 0 min
Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Some websites are inaccessible
1h4 Feb 2026, 21:08
Some customers may be experiencing issues accessing their websites.
First response
First response after about 0 min
Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: This incident has been resolved.
UnclassifiedResolved
Limited functionality of product Web Hosting
9 min30 Jan 2026, 19:25
Some customers may face issues when setting up their CMS Application
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
Network incidentResolved
Network Connectivity Issue
40 min29 Jan 2026, 07:42
We are currently experiencing a network issue affecting a group of servers. This may result in errors for customers trying to connect to their servers. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.
First response
First response after about 0 min
Progress
4 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Sending emails may not be possible for some customers
7h 59m23 Jan 2026, 04:32
Some customers may be experiencing issues sending E-mails.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: This incident has been resolved.
UnclassifiedResolved
Greater hold time in our Hotline
27 min21 Jan 2026, 12:57
Due to this technical disruption there may currently be an increased call volume to our hotlines. Waiting times may therefore be longer.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Cause: Due to this technical disruption there may currently be an increased call volume to our hotlines. Waiting times may therefore be longer.
Remediation: The issue has been resolved.
OutageResolved
Greater hold time in our Hotline
38 min20 Jan 2026, 13:39
An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The disruption affecting the Support Hotline has been resolved. It is now functioning normally again.
OutageResolved
Greater hold time in our Hotline
1h 54m19 Jan 2026, 17:42
An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
First response
First response after about 0 min
Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: This incident has been resolved.
OutageResolved
Greater hold time in our Hotline
57 min16 Jan 2026, 23:01
An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: This incident has been resolved.
OutageResolved
Greater hold time in our Hotline
2h 12m16 Jan 2026, 15:34
An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Disruption in Cloud Servers
3h 5m15 Jan 2026, 01:21
Due to a technical disruption, some customers may face issues with their Cloud Server.
First response
First response after about 0 min
Progress
4 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Cause: Due to a technical disruption, some customers may face issues with their Cloud Server.
Remediation: This incident has been resolved.
UnclassifiedResolved
Access to Cloud Panel may not be possible
11h 9m22 Dec 2025, 07:02
Some customers may be experiencing issues accessing their Cloud Panel.
First response
First response after about 0 min
Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
MyWebsite Editor and Live Sites Accessibility Issues
4h 22m12 Dec 2025, 21:54
Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.
First response
First response after about 0 min
Progress
4 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Unable to view invoices in the Control Panel
1h 22m8 Dec 2025, 18:52
Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Cause: Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.
Remediation: The issue has been resolved.
UnclassifiedResolved
Limited functionality of product Webhosting
49 min1 Dec 2025, 20:30
Currently, configurations in Web Hosting in the Control Panel may be temporarily restricted.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Limited functionality of product MyWebsite NOW
1h 5m18 Nov 2025, 07:46
Some customers are experiencing issues accessing their websites.
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
UnclassifiedResolved
Disruption in some Control Panel sections
2h 21m5 Nov 2025, 19:35
Access to the following areas in the Control Panel may be temporarily restricted :
- Websites & Shops
- Hosting
First response
First response after about 0 min
Progress
3 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
OutageResolved
Long waiting times for our Hotline
6h 23m4 Nov 2025, 18:11
An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Please reach our cus…
First response
First response after about 0 min
Progress
2 public update(s)
Data impact
Unknown
Compensation & remedy
Not mentioned by source
Remediation: The issue has been resolved.
Community evidence
User reports matter, with their sources visible
Community reports can inform incident scope, support and remedies, but remain community evidence. Authors, dates, materials and official links are shown without turning a thread title directly into a platform conclusion.
No community source is connected for this provider yet
This does not mean there is no discussion or that reputation is good or bad.