Incident history

Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.

Progress

2 public update(s)

Some customers may be experiencing issues when accessing the Online Store.

Progress

2 public update(s)

On July 17, the "wp2shell" security vulnerability became known in the popular CMS WordPress. This vulnerability potentially allows attackers to inject malicious code into affected web spaces. WordPress versions 6.8 and newer are affected. The WordPress team has released new packages—versions 6.8.6, 6.9.5, 7.0.2, and 7.1 beta 2—in which the security vulnera…

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4 public update(s)

Some customers may be experiencing issues accessing their websites.

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2 public update(s)

Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.

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2 public update(s)

Some customers may be experiencing issues accessing their Cloud Panel.

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2 public update(s)

We are currently experiencing a technical disruption that may prevent some customers from successfully rebooting their VPS.

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5 public update(s)

Some customers may experience issues when updating their payment method in Control Panel. We apologize for any inconvenience this may cause you.

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3 public update(s)

Some customers may be experiencing issues accessing their websites.

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4 public update(s)

Some customers may experience issues while using their MyWebsite Now.

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2 public update(s)

During this time, configurations in some areas of your control panel may be limited.

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2 public update(s)

Access to certain areas of the Email & Office section in the Control Panel may be temporarily restricted.

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2 public update(s)

Some customers may be experiencing issues accessing their websites.

Progress

2 public update(s)

Some customers may be experiencing issues accessing their Cloud Panel.

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2 public update(s)

Some customers may face issues while using their Wordpress Hosting.

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9 public update(s)

Some customers may be experiencing issues sending E-mails.

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3 public update(s)

Due to a technical issue with our Support Tools, queries are processed late and some of the actions you request from our agents may not be performed at that time. Additionally, our Customer Service is not able to answer all questions related to your account.

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2 public update(s)

Due to a technical disruption, some customers may face issues with their VPS.

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5 public update(s)

During this time, configurations in some areas of your control panel may be limited.

Progress

2 public update(s)

We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.

Progress

2 public update(s)

Due to a technical disruption, some customers may face issues with their Cloud Server.

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3 public update(s)

We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.

Progress

2 public update(s)

We are currently experiencing a network issue affecting a group of VPS servers. This may result in errors for customers trying to connect to their VPS. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.

Progress

2 public update(s)

Some customers may be experiencing issues accessing their Cloud Panel.

Progress

2 public update(s)

Due to a technical disruption, some customers may face issues with their Cloud Server.

Progress

3 public update(s)

Due to a technical disruption, some customers may face issues with their Cloud Server.

Progress

5 public update(s)

Some customers may be experiencing issues accessing their websites.

Progress

2 public update(s)

Due to a technical disruption, recent purchases of products may be delayed during setup.

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2 public update(s)

Some customers may be experiencing issues creating email address

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2 public update(s)

We have received reports that some customers may be experiencing issues when attempting to log in to Webmail. In the meantime, you may access your emails in an email program or email app on mobile devices.

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2 public update(s)

Some customers may face issues when setting up their SSL.

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3 public update(s)

During this time, configurations in some areas of your control panel may be limited.

Progress

2 public update(s)

Currently, some customers may not be able to log in to the Control Panel

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3 public update(s)

Some customers may be experiencing issues accessing their websites.

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3 public update(s)

Some customers may face issues when setting up their CMS Application

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2 public update(s)

We are currently experiencing a network issue affecting a group of servers. This may result in errors for customers trying to connect to their servers. Our engineers are prioritizing this issue and are working to resolve it as quickly as possible.

Progress

4 public update(s)

Some customers may be experiencing issues sending E-mails.

Progress

2 public update(s)

Due to this technical disruption there may currently be an increased call volume to our hotlines. Waiting times may therefore be longer.

Progress

2 public update(s)

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Progress

2 public update(s)

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Progress

3 public update(s)

An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Progress

2 public update(s)

An outage in one of our main offices is impacting our support line. You may experience a greater hold time than usual. We apologise for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Progress

2 public update(s)

Due to a technical disruption, some customers may face issues with their Cloud Server.

Progress

4 public update(s)

Some customers may be experiencing issues accessing their Cloud Panel.

Progress

3 public update(s)

Some customers may face issues while using their MyWebsite product. At this time, it may not be possible to use the website editor. The online websites that have already been created may also be affected.

Progress

4 public update(s)

Due to a technical problem, some customers may be unable to download their invoices in the Control Panel.

Progress

2 public update(s)

Currently, configurations in Web Hosting in the Control Panel may be temporarily restricted.

Progress

2 public update(s)

Some customers are experiencing issues accessing their websites.

Progress

2 public update(s)

Access to the following areas in the Control Panel may be temporarily restricted : - Websites & Shops - Hosting

Progress

3 public update(s)

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues. Please reach our cus…

Progress

2 public update(s)