Linode (Akamai Cloud)

Incident history

50 records

August 2026

Ongoing

Upstream Loss - Some Paths (in-maa/in-bom-2 to US Region)

1 Aug 2026, 01:49

Our team is investigating packet loss on some paths from the in-maa & in-bom-2 data centers into the US region. During this time, users may experience connection timeouts and errors with services traversing between India and United States regions. We will share additional updates as we have more information.

Progress
2 public update(s)
1 evidence source(s)Official record 1

July 2026

Resolved

Service Issue - Host Job Performance Degradation - Several Regions

18h 13m29 Jul 2026, 02:14

Our team is investigating an issue affecting the Block Storage service in several data center regions. This issue largely impacts attaching and detaching Block Storage volumes. During this time, users may experience volume attach/detach hangs, timeouts and errors with this service. We will share additional updates as we have more information.

Progress
6 public update(s)

Cause: On 27 July 2026 at 3:30 UTC, Akamai observed an increase in errors when connecting to the Linode hosting database, primarily affecting Block Storage volume attachments. This resulted in host job failures and limited customer impact, with some users experiencing error messages and interrupted workflows. Elevated timeout…

Remediation: A fix has been implemented and we are monitoring the results.

1 evidence source(s)Official record 1
Resolved

Connectivity Issue - Linodes in Milan, Italy

2h 19m20 Jul 2026, 09:52

Our team is currently investigating a connectivity issue affecting Linodes in the Italy (Milan) region. During this time, existing Linodes in this location may be unreachable. Please note that creating new Linodes is functioning normally and remains unaffected.

Progress
6 public update(s)

Cause: Starting around 00:33 UTC on July 20, 2026, some hosts in the Milan, Italy data center became unavailable, impacting customer access to Linodes. The investigation identified that this issue occurred during scheduled router firmware updates. While we follow a phased upgrade process to prevent service disruption, an unex…

Remediation: At this time, we have been able to correct the issues affecting connectivity in our Milan (Italy) data center. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a> for assistance.

1 evidence source(s)Official record 1
Resolved

Service Issue - Object Storage

1h 2m18 Jul 2026, 11:34

Our team is investigating an issue affecting the Object Storage service. During this time, users may experience connection timeouts and errors with this service.

Progress
4 public update(s)

Cause: On July 18, 2026, between approximately 00:30 UTC and 04:00 UTC, users might have experienced 5xx errors while trying to create a new bucket in the Object Storage for the following endpoints. * [us-ord-1.linodeobjects.com](http://us-ord-1.linodeobjects.com) * [us-lax-1.linodeobjects.com](http://us-lax-1.linodeobjects.…

1 evidence source(s)Official record 1
Resolved

Connectivity Issue - US-MIA (Miami

0 min16 Jul 2026, 09:24

Our team investigated an issue that affected connectivity in our US-MIA (Miami) data center between 21:20 UTC and approximately 23:28 UTC on July 15, 2026. During this window, users may have experienced degraded networking performance and packet loss for Compute services deployed in this region. The issue was resolved after we implemented a fix. We are con…

Progress
1 public update(s)
1 evidence source(s)Official record 1
Resolved

Service Issue - Linode API/CLI

7h 5m14 Jul 2026, 20:21

Our team is investigating an emerging service issue affecting the API and CLI. We will share additional updates as we have more information.

Progress
7 public update(s)

Cause: On July 14, 2026, at 10:57 UTC, Akamai identified an increase in 502 errors and latency affecting customers using the Linode API, CLI, and Cloud Manager. This disruption resulted in moderate service impact, with customers reporting elevated error rates. Our initial investigation traced the issue to latency with IAM ser…

Remediation: At this time we have been able to correct the issue affecting the Cloud Manager and API. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a>, please call us at 855-454-6633 (…

1 evidence source(s)Official record 1
Resolved

Service Issue - Host Jobs - All Regions

1h 25m14 Jul 2026, 02:29

Our team has identified an emerging service issue affecting host jobs for some hosts across all regions. Linode connectivity is *not impacted*, but some host-level jobs, such as backups or attempts to power on or off your services may be delayed. We will share additional updates as we have more information.

Progress
2 public update(s)
1 evidence source(s)Official record 1
Resolved

Emerging Service Issue - Cloud Manager

1h 23m10 Jul 2026, 00:57

Our team is investigating an emerging service issue affecting Cloud Manager logins. We will share additional updates as we have more information.

Progress
5 public update(s)

Cause: On July 9, 2026, at 15:43 UTC, customers were unable to login to [cloud.linode.com](http://cloud.linode.com) using username and password. Customers were getting "wrong password" error message.  Investigation revealed that the issue was due to an internal certificate issue. To mitigate the impact, we fixed the certifi…

Remediation: At this time we have been able to correct the issue affecting the Cloud Manager logins. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a>, please call us at 855-454-6633 (…

1 evidence source(s)Official record 1
Resolved

Emerging Service Issue - Managed Databases - All Regions

21h 27m7 Jul 2026, 02:04

Our team is investigating an emerging service issue affecting Managed Databases across all regions. Customers may experience latency when provisioning new databases or deleting existing ones. There is no observed impact to the performance or availability of active, running databases at this time. We will provide updates as more information becomes available.

Progress
2 public update(s)
1 evidence source(s)Official record 1
Resolved

Service Issue - Linode Automated Networking

1h 6m2 Jul 2026, 01:21

Our team is investigating a service issue that affects the auto configuration of networking on Linodes by Network Helper to fail. During that time, some users may have Linodes provision but appear to have no connectivity. This also can impact Linodes created by the Linode Kubernetes Engine and impact autoscaling or provisioning of clusters. Customers can sti…

Progress
3 public update(s)

Remediation: A fix has been implemented to resolve the automated network configuration issue on Linodes using Network Helper. We recommend rebooting your Linode to restore full network functionality. We are actively monitoring the results to ensure continued stability.

1 evidence source(s)Official record 1